Pricing Policy

All rates are per room & per day including local taxes. Each apartment can host specific numbers of guests. Additional guests are not permitted.

Reservations

To secure your reservation you must deposit 30% of the total cost of your accommodation, into our bank account which will be sent to you once we receive your reservation request.

Notification of payment must be completed within 2 days (weekends not included) from the reservation date so that we can check and then confirm your reservation. When making the deposit, state your full name as the remitter, so we can easily recognize your reservation.

• In order to make a reservation there is a minimum stay limit of 3 days.

Check in

• Our welcome desk opens at 9:00
• Check in hour is 14:00.
• We ask that you inform us on your estimated arrival time so that we may give you directions to the village and guide you to our facilities.
• If your arrival time changes please let us know as soon as possible.

Please hold your identity card or passport with you!

If you wish to check in before scheduled check in time, inform us the previous day and we will see to your request according to availability. In any case we will gladly care for your luggage in our welcome desk!

Check out

• Check out is 11:00. We will gladly care for your luggage until our welcome desk closes for the evening!
• If you are departing prior to our opening hours we ask that you take care of all your check out paperwork the day before your departure.

Cancellation

Reservations made 28 days or more prior to arrival

In case of cancellation up to 28 days before arrival date, the deposit is fully refunded. For cancellations made 28 to 21 days before date of arrival, 75% of the deposit is refunded. For cancellations made 21 to 14 days before the arrival date 50% of the deposit is refunded. For cancellations made later than 14 days before the arrival date and in case of no-show, the deposit is non refundable.

Reservations made 28 to 7 days prior to arrival

In case of cancellation up to 21 days before arrival date, the deposit is fully refunded. For cancellations made 21 to 14 days before date of arrival, 50% of the deposit is refunded. For cancellations made later than 14 days before the arrival date and in case of no-show, the deposit is non refundable.

Reservations made later than 7 days prior to arrival

In case of cancellation and in case of no-show, the deposit is non refundable.

In any case keep in mind that :

• The notification of cancellation is received and confirmed by us in writing.
• The day limits (28 days etc.) are based on calendar days.
• In case of cancelation the visitor is charged with bank commissions or other fees.
• Our payment and cancellation policy is made effective after written agreement with the visitor.

Late arrival - Early departure

Late arrivals and early departures are both considered cancellations and therefore are subject to cancellation penalties. The charge is 50% of the total cost for the stays that are cancelled.

• If you are going to arrive later than your Arrival Date please inform us in time to avoid considering your reservation “No-show”.

No-show

We would like to ask you to keep in mind to inform us about cancellations or late arrivals, since considering a reservation “No-show” is always an unfortunate turn of events. In case of no-show, your room remains at your disposal until the next day of your scheduled arrival (and until the given check-out time). After the above time the room is released.

Pets

Unfortunately, we are unable to accommodate pets.

Damages

We ask that you care for your apartment. If damages or any problems do occur please let us know immediately so that we may address the problem for your own comfort & safety and that of future guests. We reserve the right to charge the visitor in full for the replacement and/or the repair of: mobile/static furnishings, linen/upholstery, decorative items, electrical appliances and/or any parts of the building if damages occur as a result of improper use.